Program details
Lean Management Thinking
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DateJune 25, 2026
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Duration1 day
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VenueSerena Hotel, Islamabad
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Investment Fee35000
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Contact03166558838
No overview available.
- This course helps participants to:
- Develop a strong understanding of Lean and Six Sigma principles as key drivers of operational excellence in modern organizations
- Align process improvement initiatives with organizational strategy, KPIs, cost optimization, and enhanced customer experience
- Identify and eliminate waste, variability, and inefficiencies (Muda, Mura, Muri) across business functions, particularly in service and banking environments
- Apply Value Stream Thinking and process mapping tools (SIPOC) to gain end-to-end visibility and improve cross-functional collaboration
- Apply process mapping and structured problem-solving (DMAIC)
- Use key Lean tools to improve efficiency and productivity
- Design customer-centric and sustainable process solutions
- Drive a culture of continuous improvement and effective execution
- Module 1: Lean Six Sigma in Business Context
- Lean & Six Sigma as drivers of operational excellence
- Linking improvement initiatives to KPIs, cost, and customer experience
- Role of leadership in aligning projects with strategic objectives
- Common failure points in organizations (and how to avoid them)
- Module 2: Identifying Waste & Process Inefficiencies
- Deep dive into Muda, Mura, Muri (service & banking context)
- Recognizing hidden inefficiencies across functions
- Introduction to Value Stream Thinking (VSM concept)
- Executive Exercise: Identify waste in a real business scenario
- Module 3: Process Mapping for Decision-Making
- SIPOC as a management-level visibility tool
- End-to-end process thinking (breaking silos)
- Identifying bottlenecks and delays in service delivery
- Activity: Build a high-level process map (cross-functional case)
- Module 4: Structured Problem Solving (DMAIC Approach)
- Overview of DMAIC framework (Define – Measure – Analyze – Improve – Control)
- Translating business problems into structured improvement projects
- Root Cause Analysis using 5 Whys + data validation mindset
- Mini Case: Apply DMAIC thinking to a business issue
- Module 5: Improvement Tools for Operational Efficiency
- Applying Pareto Principle (80/20) for prioritization
- Introduction to key Lean tools:
- 5S (workplace efficiency)
- Kanban (workflow control)
- JIT (flow improvement)
- Poka-Yoke (error reduction)
- Selecting the right tool for the right problem
- Module 6: Designing Sustainable Solutions (DFSS Perspective)
- Introduction to DMADV (Design for Six Sigma) for new processes
- Customer-centric design (CTQs – Critical to Quality)
- When to improve vs when to redesign
- Module 7: Driving Culture, Leadership & Execution
- Embedding a continuous improvement culture
- Role of HODs & Managers in sustaining change
- Overcoming resistance & driving team accountability
- Governance of improvement initiatives
- Module 8: Integrated Business Simulation
- End-to-end case (banking/service sector):
- Identify waste
- Map process
- Analyze root cause
- Prioritize improvements
- Group discussion + leadership insights
- Interactive Learning | Practical Exercises | Case Studies | Group Discussions | Real-World Scenarios
- A practical and interactive learning approach combining trainer-led sessions, real-world case studies, group discussions & practical exercises