About Us

She is currently serving as the Director ICMA Centre of Excellence. Being a Certified Six Sigma Black Belt (CSSBB) and a Certified Human Resource Professional (CHRP), she has closely worked with HR in the areas of Quality Management, Business Process Re-engineering, Continuous Process Improvement, and Strategic Management.

She has ample experience in assisting Human Resource Professionals in developing Quality Management practices as well as effective process redesigns in HR. Employee retention, Job Evaluations and Analysis, Skill Gap Analysis, and Employee Engagements are a few areas of her interest. She has ensured seamless implementation of the Performance Improvement programs with effective Performance Management practices in the organizations. With the edge of the Six Sigma approach, she has deployed various quality initiatives for imparting effectiveness and efficiency in the process flows to ensure capitalizing the workforce at its best. She has been actively engaged in learning and development with various Corporate and Training Institutions, which has always kept her nurturing professionals with desired skill sets and initiative to direct the teams for the achievement of desired results. She has successfully engaged in instructing cross-functional teams in adapting to and understanding the improvement processes, facilitating Kaizen and Rapid Improvement Events (RIEs), and overseeing process improvement projects. Her areas of Expertise include Quality Management, Human Resources, and Soft Skills.

She has conducted many public and in-house training sessions across different industries and clients such as KPMG, Fatima Group, Muslim Commercial Bank (Islamic), Silk Bank, NRSP Bank, HBFC, PRL, PARCO, PEL, DAWLANC

Serving as the Graphic Designer & Digital brand management at ICMA International, Centre of Excellence department. He is an experienced and creative marketing and media communication professional with an experience of 6 years. An imaginative software engineer from Sir Syed University, he has participated in multiple courses and has an impressive track record in advertising and brand building. His skills encompass software development, graphic design, web development, mobile applications, digital marketing etc. At ICMA International, He has been working with a team of developers for web development and to ensure that best SEO practices are applied to newly developed website. He is also concerned with website architecture, content, linking, and other factors to improve SEO positions for target keywords. He is in charge of creative design material including projects of print and digital. Additionally, He executes tests, collects and analyzes data to identify trends and insights, optimizing paid search campaigns for maximum ROI. He maintains and updates the website & manage Digital ICMA COE Social Media Marketing with new products, seminars, and events, and handle registration queries. He is capable of delivering high quality projects on schedule.

His professional training and certifications include Artificial Intelligence AI performance ads (Google certified), Google search ads 360 & Certified creative (Google Certified), Certified Web & Design from Arena multimedia. Certified computer vision & image processing with python from Bleed AI Academy. Certified ASP.NET MVC C# - NIST and certified android/IOS application development from SSUET.

An experienced Training and Development Specialist with 9 years of expertise in professional training and coaching organizations, with notable roles at ICMA International, Centre of Excellence department. Her experience includes program development, providing technical and professional support, proposal writing, conducting market research, and competitor analysis. Her proficiency spans presentation skills, document control, integrated management systems, health, safety, and environment protocols, ISO standards (ISO 45001, ISO 9001, ISO 14001 Environmental Management), internal audit techniques, strategic planning, and training methodologies. She holds a Bachelor of Science degree in Environmental Science from the University of Sindh, Jamshoro.

She has completed a comprehensive array of certifications and training programs that reflect her dedication to professional development. Her credentials include Environmental Awareness Training from the Sindh Environmental Protection Agency, focusing on the Role of Youth in Climate Change Adaptation, as well as Basics of Inclusion, Disaster Risk Reduction, and Early Warning Systems certification from Handicap International. She has also participated in Self-Safety Awareness and Emergency Response Training through the Pakistan Emergency Response Learning Program, with additional training provided by the Pakistan Red Crescent Society and the Fire Protection Association of Pakistan. Her expertise extends to Industrial Environmental Issues and Legal Compliance, certified by SGS Pakistan & PSQCA, she holds ISO 9001:2015 QMS, 14001:2015 EMS, and 45001:2018 OH&SMS certifications. She has also engaged in KAIZEN & 5S Training, Behavior-Based Safety, Business Process Re-engineering, Communication & Presentation Skills, and Strategic Human Resource Management. Notable certifications include the AOSH Level 3 Award in Environmental Management from the United Kingdom and Food Technology Safety & Quality Assurance from NBDP/SMEDA, Sustainability ambassador for UN SDGs to support UN sustainable goals.

As a program manager at ICMA International, Centre of Excellence department. He specializes in managing professional training programs, both public and in-house, ensuring they align with management's operational goals. His role involves conducting market research to identify and evaluate customer needs, gathering client feedback to continuously improve our offerings, and creating detailed sales and financial reports. He also handles client concerns and objections, ensuring customer satisfaction. Additionally, He actively participates in events, from organizing to execution, and engages in meetings with potential clients to expand reach and build lasting relationships. He holds a Bachelor's degree in Business Administration from the University of Karachi and has developed skills in MS Office, social media marketing, mobile advertising, video marketing, and project management.